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Results 1 - 10 of 195
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  • Can I cancel or amend my booking?
    Yep, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged a penny. The cancellation policy can be found on both the individual room...
  • I've not received my email confirmation, what should I do?
    Don't worry, this doesn't mean that there's a problem with your booking. If you received a booking reference number (12345678R) either on screen or over the phone, you can simply get your...
  • Where can I find the hotel's cancellation or amendment policy?
    Each hotel offers a different cancellation policy depending on which room you would like to book.  The cancellation policy is displayed individually under each of  the...
  • I have been given a LateRooms.com Gift Voucher, how do I make a booking?
    It’s not currently possible to purchase gift vouchers online, however, if you have an unused or promotional voucher this is how to redeem; To make a booking, please visit our  home page...
  • When do I pay for my booking?
    The time you pay for your booking is specified in the room's cancellation policy. Most hotels on LateRooms.com let you pay on arrival or departure, though some may ask for advance payment in return...
  • What is the cancellation policy related to my booking?
    Each hotel has a different cancellation policy, which was shown at the time of booking.  For specific details either check your booking confirmation that was sent to the email address you...
  • Do I pay LateRooms.com or the hotel?
    LateRooms.com will never debit your card, we don't take a penny. Most of the time you'll pay the hotel in full either on arrival or departure; we take your card details simply to secure your booking...
  • Are taxes included in the total price?
    All prices on LateRooms.com are inclusive of all local taxes and service charges. However, in some overseas destinations certain hotels do charge city tax, details of this can be found on the Make a...
  • How do I know my details are secure?
    Once you have booked through LateRooms.com, your details are safely stored on our secure server, which cannot be accessed by anyone external to our company. These details are protected by the latest...
  • How do I reset my password for My Account?
    To reset your password just click here and enter your email address.  You will be sent an email with a link so you can choose a brand new password.