- Make sure all words are spelled correctly
- Use different words that mean the same thing
Can I cancel or amend my booking?
Yep, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged a penny. The cancellation policy can be found on both the individual room...
I've not received my email confirmation, what should I do?
Don't worry, this doesn't mean that there's a problem with your booking. If you received a booking reference number (12345678R) either on screen or over the phone, you can simply get your...
Where can I find the hotel's cancellation or amendment policy?
Each hotel offers a different cancellation policy depending on which room you would like to book. The cancellation policy is displayed individually under each of the...
How do I know my details are secure?
Once you have booked through LateRooms.com, your details are safely stored on our secure server, which cannot be accessed by anyone external to our company. These details are protected by the latest...
Can I use a debit card to make a booking?
Yes, in most cases hotels will accept all major Debit/Credit cards. Remember, LateRooms.com will not take any payment ourselves, in most cases we use the card details only to secure your...
I forgot My Account login details, what do I do?
No worries. Your username is the email address you used to register with, and if you've forgotten your password just click here and enter your email address. You will be sent an email with a...
Where can I find the hotel's contact information?
Once your booking has been confirmed, you will receive an email confirmation. This will contain the hotel's address, phone number and email address. However, if you haven't made a booking...
Why can’t I login to My Account?
If you have already created a LateRooms.com My Account, but have been unable to login, it could be because: 1. Your account is not yet activated When...
When do I pay for my booking?
The time you pay for your booking is specified in the room's cancellation policy. Most hotels on LateRooms.com let you pay on arrival or departure, though some may ask for advance payment in return...
Do I pay LateRooms.com or the hotel?
LateRooms.com will never debit your card, we don't take a penny. Most of the time you'll pay the hotel in full either on arrival or departure; we take your card details simply to secure your booking...