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  • How do I leave a guest review?
    To submit a review you must have booked through LateRooms.com and stayed at the hotel. That's how we keep them genuine. So if you're a LateRooms.com customer there are two ways you can leave a...
  • Why has my review not been posted?
    If you have submitted a review and you cannot see it yet, it's probably just waiting to be verified. Either that or it hasn't met the conditions for posting.  If you want to know more about...
  • Do you feature all reviews that are submitted?
    It's important that our reviews are fair and honest - you wouldn't trust them if they weren't. So we try to post as many reviews as we can. But sometimes we receive reviews that do not comply with...
  • Where can I read reviews about this hotel?
    To read hotel reviews from past guests take a look at the Guest Reviews section of your chosen hotel. If there is no Guest Review section, it's likely to be a new listing to our site and...
  • When will my review feature on the website?
    As soon as possible! Once you have submitted your review it is sent to our Review Team to be processed and will be posted on the website within fourteen days of submission.  
  • Will my review be amended in any way?
    Whilst LateRooms will not amend the context of the review, we may have to remove names of hotel staff and the names of hotels not associated with the review. This ensures that the review complies...
  • What are the terms and conditions of Posting?
    Only the opinions of a person, or people, who have actually stayed at the hotel(s) concerned may be submitted. You must accept all liability for the contents of all postings made by you, or on your...
  • Are my reviews going to be for the sole use of LateRooms.com?
    All approved reviews will primarily feature on LateRooms.com.  However, they may also be used on LateRooms.com partner sites - so your review could be read by even more people!
  • Do I have to register or create an account to write a hotel review?
    Not at all. Anyone who books a hotel via LateRooms.com can leave a review. After your stay look out for an automated email from us, inviting you to tell us your thoughts.
  • What are hotel reviews?
    In a review guests who have previously stayed at a property through LateRooms.com can rate their stay using a scoring system from one to six. A hotel can be rated on its customer service...