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Results 1 - 10 of 195
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  • Can I cancel or amend my booking?
    Yep, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged a penny. The cancellation policy can be found on both the individual room...
  • I've not received my email confirmation, what should I do?
    Don't worry, this doesn't mean that there's a problem with your booking. If you received a booking reference number (12345678R) either on screen or over the phone, you can simply get your...
  • When do I pay for my booking?
    The time you pay for your booking is specified in the room's cancellation policy. Most hotels on LateRooms.com let you pay on arrival or departure, though some may ask for advance payment in return...
  • Where can I find the hotel's cancellation or amendment policy?
    Each hotel offers a different cancellation policy depending on which room you would like to book.  The cancellation policy is displayed individually under each of  the...
  • Do I pay LateRooms.com or the hotel?
    LateRooms.com will never debit your card, we don't take a penny. Most of the time you'll pay the hotel in full either on arrival or departure; we take your card details simply to secure your booking...
  • What is the cancellation policy related to my booking?
    Each hotel has a different cancellation policy, which was shown at the time of booking.  For specific details either check your booking confirmation that was sent to the email address you...
  • How will I know when my booking has been cancelled?
    When you cancel your booking online or over the phone, you'll receive a cancellation email to confirm this. If you do not receive a cancellation email, please call one of our Customer Care...
  • Can I use a debit card to make a booking?
    Yes, in most cases hotels will accept all major Debit/Credit cards. Remember, LateRooms.com will not take any payment ourselves, in most cases we use the card details only to secure your...
  • Where can I find the hotel's contact information?
    Once your booking has been confirmed, you will receive an email confirmation. This will contain the hotel's address, phone number and email address. However, if you haven't made a booking...
  • Can I use your site on my mobile?
    You sure can! We’ve released fantastic mobile Apps for both iPhone and Android, designed to give you the best booking experience possible on your mobile devices – along with all the same great hotel...