- Make sure all words are spelled correctly
- Use different words that mean the same thing
Can I cancel or amend my booking?
Yep, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged a penny. The cancellation policy can be found on both the individual room...
I've not received my email confirmation, what should I do?
Don't worry, this doesn't mean that there's a problem with your booking. If you received a booking reference number (12345678R) either on screen or over the phone, you can simply get your...
When do I pay for my booking?
The time you pay for your booking is specified in the room's cancellation policy. Most hotels on LateRooms.com let you pay on arrival or departure, though some may ask for advance payment in return...
Gift Voucher Terms and Conditions
All bookings made are subject to our standard terms and conditions (click here to read) . Redemption LateRooms.com Gift Vouchers may only be redeemed toward a hotel booking when booked directly with...
What is the cancellation policy related to my booking?
Each hotel has a different cancellation policy, which was shown at the time of booking. For specific details either check your booking confirmation that was sent to the email address you...
How do I leave a guest review?
To submit a review you must have booked through LateRooms.com and stayed at the hotel. That's how we keep them genuine. So if you're a LateRooms.com customer you can submit a review through...
Do you charge a credit card fee?
LateRooms.com does not take any payment from you at all, this is done by the hotel. Some hotels do charge a credit card fee so check the individual hotel's description or cancellation policy for more...
Where can I find the hotel's cancellation or amendment policy?
Each hotel offers a different cancellation policy depending on which room you would like to book. The cancellation policy is displayed individually under each of the...
Is it possible to specify an arrival time?
Yes you can specify your arrival time on the booking form. However, if you plan to arrive before or after the stated check-in time, you should contact the hotel to make prior arrangements. If you're...
Why do you take my credit card details?
LateRooms.com will never take payment from you, but we do need to take your credit card details to secure your booking with the hotel. In most cases you'll book now and pay the hotel on...