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Results 1 - 10 of 195
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  • Can I cancel or amend my booking?
    Yep, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged a penny. The cancellation policy can be found on both the individual room...
  • I've not received my email confirmation, what should I do?
    Don't worry, this doesn't mean that there's a problem with your booking. If you received a booking reference number (12345678R) either on screen or over the phone, you can simply get your...
  • Where can I find the hotel's contact information?
    Once your booking has been confirmed, you will receive an email confirmation. This will contain the hotel's address, phone number and email address. However, if you haven't made a booking...
  • When do I pay for my booking?
    The time you pay for your booking is specified in the room's cancellation policy. Most hotels on LateRooms.com let you pay on arrival or departure, though some may ask for advance payment in return...
  • Do I pay LateRooms.com or the hotel?
    LateRooms.com will never debit your card, we don't take a penny. Most of the time you'll pay the hotel in full either on arrival or departure; we take your card details simply to secure your booking...
  • How do I know my booking is confirmed?
    When your booking is confirmed you will be given a LateRooms.com booking number that looks a bit like this 12345678R. A booking confirmation will also be sent to the email address you provided at the...
  • Gift Voucher Terms and Conditions
    All bookings made are subject to our standard terms and conditions (click here to read) . Redemption LateRooms.com Gift Vouchers may only be redeemed toward a hotel booking when booked directly with...
  • Where can I find a list of my bookings?
    You'll find this in My Account . When you register you can login and view any bookings you have made through us. It's great! If you haven't got an account you can view individual future bookings by...
  • How can I get the directions to my hotel?
    They’re right here on our site. For detailed directions to the hotel you’ve booked, take a look at the ‘Map & Directions’ tab on the hotel’s page of our desktop site. You’ll also find a link to...
  • Where can I find the hotel's cancellation or amendment policy?
    Each hotel offers a different cancellation policy depending on which room you would like to book.  The cancellation policy is displayed individually under each of  the...