- Make sure all words are spelled correctly
- Use different words that mean the same thing
Can I cancel or amend my booking?
Yep, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged a penny. The cancellation policy can be found on both the individual room...
I've not received my email confirmation, what should I do?
Don't worry, this doesn't mean that there's a problem with your booking. If you received a booking reference number (12345678R) either on screen or over the phone, you can simply get your...
How do I know my booking is confirmed?
When your booking is confirmed you will be given a LateRooms.com booking number that looks a bit like this 12345678R. A booking confirmation will also be sent to the email address you provided at the...
I have received a LateRooms.com promotional email and would like to unsubscribe, how can I do this?
Every promotional email we send contains a link at the bottom to unsubscribe you from our mailing list. Either click on this link to unsubscribe or email firstname.lastname@example.org . We won't...
Is it possible to specify an arrival time?
Yes you can specify your arrival time on the booking form. However, if you plan to arrive before or after the stated check-in time, you should contact the hotel to make prior arrangements. If you're...
Gift Voucher Terms and Conditions
All bookings made are subject to our standard terms and conditions (click here to read) . Redemption LateRooms.com Gift Vouchers may only be redeemed toward a hotel booking when booked directly with...
Why can’t I login to My Account?
If you have already created a LateRooms.com My Account, but have been unable to login, it could be because: 1. Your account is not yet activated When...
Where can I find the hotel's cancellation or amendment policy?
Each hotel offers a different cancellation policy depending on which room you would like to book. The cancellation policy is displayed individually under each of the...
How do I know my details are secure?
Once you have booked through LateRooms.com, your details are safely stored on our secure server, which cannot be accessed by anyone external to our company. These details are protected by the latest...
Can I pay with an alternative credit card than the one used to make the booking?
In most cases, yes. You can choose to secure your booking with one card and settle the final payment at the hotel with another. Although some hotels may require the full amount to be paid at the time...