- Make sure all words are spelled correctly
- Use different words that mean the same thing
Can I cancel or amend my booking?
Yep, as long as you make any cancellations or changes in line with the hotel's policy you will not be charged a penny. The cancellation policy can be found on both the individual room...
I've not received my email confirmation, what should I do?
Don't worry, this doesn't mean that there's a problem with your booking. If you received a booking reference number (12345678R) either on screen or over the phone, you can simply get your...
When do I pay for my booking?
The time you pay for your booking is specified in the room's cancellation policy. Most hotels on LateRooms.com let you pay on arrival or departure, though some may ask for advance payment in return...
Why, when I try and cancel my booking through the online automated service does it not recognise my reference number?
It's important to know that not all bookings can be cancelled online. Some hotels have a customised cancellation policy; in which case our automated cancellation service does not recognise your...
Where can I find the hotel's contact information?
Once your booking has been confirmed, you will receive an email confirmation. This will contain the hotel's address, phone number and email address. However, if you haven't made a booking...
Will my email address be used by LateRooms.com for marketing purposes?
Nope, not unless you ask us to. When you make a booking, your email address will only be used for marketing purposes if you specifically opt for us to do so.
What is the cancellation policy related to my booking?
Each hotel has a different cancellation policy, which was shown at the time of booking. For specific details either check your booking confirmation that was sent to the email address you...
Where can I find the hotel's cancellation or amendment policy?
Each hotel offers a different cancellation policy depending on which room you would like to book. The cancellation policy is displayed individually under each of the...
How do I know my booking is confirmed?
When your booking is confirmed you will be given a LateRooms.com booking number that looks a bit like this 12345678R. A booking confirmation will also be sent to the email address you provided at the...
Can I use your site on my mobile?
You sure can! We’ve released fantastic mobile Apps for both iPhone and Android, designed to give you the best booking experience possible on your mobile devices – along with all the same great hotel...